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Terms & Conditions

Last updated: 6/7/2025

Acceptance of Terms

By accessing and using Rosaline Jewel's website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Product Information

We strive to display our jewelry pieces as accurately as possible. However, due to variations in display settings and the unique nature of precious stones, actual colors and appearances may vary slightly.

Pricing and Payment

  • All prices are in the designated currency and subject to change without notice
  • Prices do not include shipping and applicable taxes
  • Payment must be made in full before order processing
  • We accept major credit cards and other specified payment methods

Custom Orders

For custom jewelry pieces:

  • Require a non-refundable deposit
  • Final design approval required before production
  • Delivery times may vary based on complexity
  • Cannot be returned or exchanged unless defective

Shipping and Delivery

We take utmost care in packaging and shipping your precious jewelry:

  • All items are fully insured during transit
  • Delivery times may vary by location
  • Signature required for all deliveries
  • International shipping subject to customs duties

Returns and Exchanges

Our return policy includes:

  • 14-day return window for non-custom pieces
  • Item must be unworn and in original condition
  • Original packaging and documentation required
  • Return shipping costs borne by customer

Product Care

To maintain the beauty of your jewelry:

  • Follow provided care instructions
  • Store pieces separately to prevent scratching
  • Regular professional cleaning recommended
  • Avoid exposure to harsh chemicals

Warranty

We stand behind the quality of our jewelry:

  • One-year warranty against manufacturing defects
  • Lifetime maintenance services available
  • Warranty void if jewelry is modified by third parties
  • Proof of purchase required for warranty claims

Intellectual Property

All content, designs, and imagery on this website are the exclusive property of Rosaline Jewel. Unauthorized use or reproduction is strictly prohibited.

Limitation of Liability

Rosaline Jewel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

Contact Information

For questions about these Terms & Conditions, please contact us at:

Email: [email protected]
Phone: +91 1234567890
Address: Store Street, Store City, Store State, Store Country, 123456